Free to attend sessions — Day 2
09:00 Welcome from the conference chair
Pam Garside, Co-Director, Cambridge International Health Leadership Programme
09:10 Panel discussion
As people increasingly have choice of which services they use, how will this affect the services? As a service provider how should you be responding? How do you effectively engage your health community and ensure your services reflect their needs?
Dr. Penny Woods, Chief Executive, Picker Institute
Mark Duman, President, Patient Information Forum
Robert Johnstone, Chair, Access Matters and Trustee, National Voices
09:45 Keynote inspirational address – Marc Woods, Paralympian
10:10 Long Term Conditions — What’s happening outside England?
Helen Howson, Senior Health Strategy Advisor, Head of Community Health Strategy and Development, Health and Social Care Department, Welsh Assembly Government
Susan Bishop, National Programme Manager, Long Term Conditions Collaborative Improvement and Support Team, Directorate of Health Delivery, Scottish Government
10:45 Morning refreshments and exhibition
Endorser
