Helping people take control

Chair: Dr Alf Collins – Consultant in Pain Management, Taunton & Somerset NHS Trust

9.30am

Keynote address – Exhibition village: Taking control of multiple conditions to live life

My journey. The challenge of having a label. The consequences to my life, family and carers. How self management saved my life. Living life: how I changed my mind set. How health and social care can really make a difference in adding years to life and life to years.

Phil Cummings – Nottingham

10.00am - Session 1a

Persuading and helping communities to take ownership of their own health and wellbeing

Engaging with local communities to change the culture. The role of social marketing. Investing up-stream. Population stratification. Working alongside GPs, PCTs, LG and other partners to capture lifestyle information. Using this information to target patients early who are at future risk of developing long term conditions.

Andrew Clark – NHS Yorkshire and the Humber

Ruth Lemiech – Commissioning Development, NHS West Midlands

Dr Ray Lowry – Senior Lecturer, Newcastle University

Jeff Jerome – Director of Social Services and Housing, London Borough of Richmond Upon Thames

10.30am - Session 1a continued

Patient walkabout: The patient voice

How long term conditions are harmful in subtle and unexpected ways to patients and carers. Why successful outcomes require dialogue with clinicians, carers, social workers and others that empower patients. How coming to terms with a long term condition requires acceptance, hope and self belief. The importance of a holistic approach to develop and extend self worth.

Christine Jackson – Self Care Education & Training Co-ordinator, Torbay Care Trust

Linden Lynn, Patient

Geof Lynn, Carer

11.00am

Coffee and Exhibition

11.30am - Session 1b

Panel & audience discussion: Self care – making it the norm – barriers & levers

Engaging the community & professionals in self care. Changing the culture. The need to change patient expectations: whose agenda is it? What resources do we have and need? How do you help the patient and carers psycho social issues, including impact on lifestyles and families. How can scepticism among some clinicians and other professionals be overcome? Involving carers and considering their needs. The role of the volunteer.

Helena Jordan – National Project Manager, Self Care for Primary Care, Working in Partnership Programme

Dr Emmanuel Gye – GP, Oldham PCT, K Kingsley – Practice Nurse, Oldham PCT

Moira Livingston – Strategic Head of Workforce and Deputy Medical Director, North East SHA

Kate Ansell – Patient Representative

Sheila Hawkins – Head of Volunteering (Health & Social Care), Volunteering England

Angela Hawley – Self Care Lead – Long Term Conditions Team, Department of Health

Karen Walker – Divisional Manager, Health Policy Team, Skills for Health

12.00pm - Session 1b continued

Local strategies & actions to integrate self care

What mix of self care should be offered: disease specific/generic? Where are the funds and incentives to support self care? Access to good information and advice about local services and health. Patients as partners, empowering people with complex, multiple LTCs. Engaging health and social care professionals.

Helena Jordan – National Project Manager, Self Care for Primary Care, Working in Partnership Programme

Dr Emmanuel Gye – GP, Oldham PCT

12.30pm

Keynote address – Exhibition village

Mark Britnell – Director General Commissioning and System Management, Department of Health

12.50pm

Lunch and Exhibition

1.40pm - Session 1c

Information prescriptions

Information Prescriptions – background & vision. Benefits for patients/carers and professionals. Evidence from the Piloting Programme. Lessons for implementation and support available.

John Cain – Policy and Project Manager for Information Prescriptions, Department of Health

Kate Greenwell – Health Psychologist, Northumbria Healthcare NHS Foundation Trust

2.10pm - Session 1c continued

Health: a social concern?

The language of sickness versus the language of health: which do you use? Making connections – taking a wider view of the factors that affect health in LTCs. How to build services that recognise and embrace health and social care determinant: a case study. Taking control and choice: chaos in the making?

John Procter – Head of Pfizer Health Solutions

2.40pm

Tea and Exhibition

3.10pm - Session 1d

Personalised and integrated care planning

Tracy Morton – Senior Policy Manager, Department of Health

3.40pm - Session 1d continued

How to commission self care

How, when, where. Beyond EPP: Involving the 3rd sector, social care and other providers. What education programmes are available? Commissioning self care support. Influencing others to commission and support self care.

Andrew Donald – Director, Redesign and Commissioning, BEN PCT

Phil Davis – Head of Joint Commissioning & Public Health Development Hull Teaching PCT